Custom Order Book

RETURNS POLICY

Due to the personalised nature of our products, we do not accept returns. The only exception to this is if the product is faulty. If you receive a faulty item, you must report it to us within 24 hours of receiving your package. Please provide photographic evidence of the fault along with your order number when contacting us.  Once the faulty item has been returned, we will issue a refund. Any misprints or typos after final preview acceptance is not our responsibility and you will be expected to pay for this at your own cost.

TURNAROUND TIME

Our standard turnaround time is 5 to 7 working days. Please note that this excludes weekends and bank holidays. If your order requires design work, the turnaround time may be longer. We will always endeavor to keep you informed of any delays.  

SHIPPING POLICY

We offer a range of shipping options to suit your needs. These include:

• Royal Mail

• Evri

• DPD

You can select your preferred shipping method at checkout. Shipping costs will vary depending on the option you choose.  Your delivery time depends on the courier you choose at the time of checkout. Please note that busy periods could cause delays and we are not held responsible for courier delays.

Use the drop down menu to

Choose your design

Choose the quantity of order sheets

Binder Finish

Size of Order Book

Finally, add your order to your shopping basket and checkout when you have finished shopping with us.

Every order page will contain 2 order sections.

There will be

• 2 loyalty points trackers

• 2 Customer payment plan trackers

• 2 Discount/Coupon trackers

The front and back cover will be laminated to protect from wear and tear.

All inserts are printed on high quality 120gsm paper