​Due to the personalised nature of our products, we do not accept returns. The only exception to this is if the product is faulty. If you receive a faulty item, you must report it to us within 24 hours of receiving your package. Please provide photographic evidence of the fault along with your order number when contacting us. Once the faulty item has been returned we will issue a refund. Any misprints or typos after final preview acceptance is not our responsibility and you will be expected to pay for this at your own cost.